Saturday, May 14, 2011
GlitterSniffer Cosmetics Issues a Refund and the FDA is Still Calling Customers
While the GlitterSniffer Cosmetics story had appeared to be winding down, with the Fan Page still down, Google Checkout no longer processing payments, the FDA Investigation, the shutdown of the private fan group, and Lela refusing any and all attempts at communication, there were some new developments today.
GS issued at least one refund. The refund was through Google Checkout and it was for unshipped product to a newer customer who only began purchasing after the recall. Unlike previous emails Google Checkout has sent stating they issued the refund this one was clearly issued by GS.
The refund was issued to one of the private group Admins who stepped down earlier this week and publicly retracted her support of GS. This refund was completely unrelated to the recall in December. To date, as near as can be determined, the only refund for items related to the recall that has been issued by GlitterSniffer Cosmetics (and not by credit card companies, banks, or Paypal themselves) was mine, which met NONE of the terms for refund as it relates to the recall (I shipped no product back and none of my items were officially recalled. I asked for a refund for my full purchase price after concerns regarding formulation and sanitation). It was for $21.50.
The details are scant about the contact with yet another GS customer by the FDA. The contact was made by phone and was related to the recall. I'm hoping to get more information and supporting documentation on this call soon and will present it once I do.
These new developments serve to show that there may still be a need for further followup on GlitterSniffer Cosmetics. The company is nothing if not tenacious. Though proprietor Lela Warren had seemingly been shifting her focus elsewhere, to modeling, makeup artist school, and her new job in the food service industry, the refund indicates the company might be trying to recover by making things right, at least with newer customers. There is no indication that previous customers who sent in their recalled product or were affected by the recall can expect to receive the refunds due to them, especially now that Google Checkout will no longer process payments for GS, and the company has refused thus far to issue company checks or bank issued money orders via certified mail.
I will continue to update as new information becomes available.
*On a side note, I'd like to apologize for the brief pause in posting. I am very much a night owl. Blogger has been having issues lately, and has been down for maintenance during the hours I usually post. Unfortunately I cannot work on the blog during work hours, even at lunch, as per Corporate Security, ever since Lela used my personally identifying information, obtained through my one purchase of GlitterSniffer Cosmetics and intended for sole use during that sale, to email me at work. Hopefully Blogger has worked their issues out and I can get some posts up over the next few days. If not, I'll be moving the blog to WordPress. I appreciate your understanding.
5/14/11 ETA: Update tags to include GlitterSniffer Cosmetics.
GS issued at least one refund. The refund was through Google Checkout and it was for unshipped product to a newer customer who only began purchasing after the recall. Unlike previous emails Google Checkout has sent stating they issued the refund this one was clearly issued by GS.
The refund was issued to one of the private group Admins who stepped down earlier this week and publicly retracted her support of GS. This refund was completely unrelated to the recall in December. To date, as near as can be determined, the only refund for items related to the recall that has been issued by GlitterSniffer Cosmetics (and not by credit card companies, banks, or Paypal themselves) was mine, which met NONE of the terms for refund as it relates to the recall (I shipped no product back and none of my items were officially recalled. I asked for a refund for my full purchase price after concerns regarding formulation and sanitation). It was for $21.50.
The details are scant about the contact with yet another GS customer by the FDA. The contact was made by phone and was related to the recall. I'm hoping to get more information and supporting documentation on this call soon and will present it once I do.
These new developments serve to show that there may still be a need for further followup on GlitterSniffer Cosmetics. The company is nothing if not tenacious. Though proprietor Lela Warren had seemingly been shifting her focus elsewhere, to modeling, makeup artist school, and her new job in the food service industry, the refund indicates the company might be trying to recover by making things right, at least with newer customers. There is no indication that previous customers who sent in their recalled product or were affected by the recall can expect to receive the refunds due to them, especially now that Google Checkout will no longer process payments for GS, and the company has refused thus far to issue company checks or bank issued money orders via certified mail.
I will continue to update as new information becomes available.
*On a side note, I'd like to apologize for the brief pause in posting. I am very much a night owl. Blogger has been having issues lately, and has been down for maintenance during the hours I usually post. Unfortunately I cannot work on the blog during work hours, even at lunch, as per Corporate Security, ever since Lela used my personally identifying information, obtained through my one purchase of GlitterSniffer Cosmetics and intended for sole use during that sale, to email me at work. Hopefully Blogger has worked their issues out and I can get some posts up over the next few days. If not, I'll be moving the blog to WordPress. I appreciate your understanding.
5/14/11 ETA: Update tags to include GlitterSniffer Cosmetics.
Labels:
FDA,
GlitterSniffer Cosmetics,
Recall,
Refund
Subscribe to:
Post Comments (Atom)
You're Not Alone
Subscribe
Easy Access
ACE Books
Amazon Payments
Artfire
ASPCA
Attorney General
Bellasugar
Better Business Bureau
Big Cartel
Business Opportunity
Buyer Beware
Cellini Red
Charity
Child Safety
Closing
Coastal Scents
Complaints I Filed
Consumer Affairs
Consumer Product Safety Commission
Consumer Reports
Consumerist
Contact
Copyright
Cosmetic Safety
Craftzine.com
Craigslist
Cream Eyeliner
Dammit Pigment
Detroit Handmade
Detroit Urban Craft Fair
Disney
Double Labels
Ebay
Email
Etsy
Etsy Call Out Blog
Facebook
FDA
Federal Trade Commision
Flickr
Frankening
Freedom Of Information Act
FTC
Get Crafty
Gift Cards
Gift Certificates
Gift Exchange
GLAAD
Glam Rock Magazine
glittermail
GlitterSniffer
GlitterSniffer Bath
GlitterSniffer Cosmetics
GlitterSnifferCosmetics.highwire.com
Glow in the Dark
Google Checkout
Handmade
HBO
I Answer Your Questions
Ingredients
Internet Crime Complaint Center
Kids in Danger
Labeling
Lawsuit
Listia
Mail and Telephone Order Merchandise Rule
Maker City Faire
Mascara
Media
MedWatch
Mermaid Tail
Michigan Department of Agriculture
Michigan Radio
Mineral Makeup Class
My Story
New Products
News
Not Approved
OFT
Old Stock
Open Letter
Overview
Party
Paypal
Perfect Mint
Personally Identifying Information
PETA
Pigmentchick
PIRGIM
Pissed Consumer
Promises
Psycho Bath Co
PureLuxe
purpose
Randoms
Recall
Refund
Rep. John D. Dingell
Repackaging
RipOffReport.com
Sanrio
Seuss
Soap
Statement
Store Credit
Technorati
Terms of Service
The Conservatorie
The Princess Bride
The Spotted Box
Tim Burton
True Blood
TWLOHA
USPS
Vegan
Wayne County Health Department
Web
Wholesale
Women's Health
Working Girl Cosmetics
Your Story
Blog Archive
-
►
2012
(2)
- 05/06 - 05/13 (1)
- 01/08 - 01/15 (1)
-
▼
2011
(171)
- 12/25 - 01/01 (1)
- 11/20 - 11/27 (1)
- 11/13 - 11/20 (2)
- 11/06 - 11/13 (1)
- 09/04 - 09/11 (1)
- 08/21 - 08/28 (1)
- 08/14 - 08/21 (2)
- 07/31 - 08/07 (4)
- 07/24 - 07/31 (2)
- 07/17 - 07/24 (1)
- 07/10 - 07/17 (2)
- 07/03 - 07/10 (1)
- 06/26 - 07/03 (2)
- 06/19 - 06/26 (2)
- 06/05 - 06/12 (1)
- 05/29 - 06/05 (1)
- 05/22 - 05/29 (2)
- 05/15 - 05/22 (7)
- 05/08 - 05/15 (5)
- 05/01 - 05/08 (6)
- 04/24 - 05/01 (7)
- 04/17 - 04/24 (6)
- 04/10 - 04/17 (2)
- 03/13 - 03/20 (3)
- 03/06 - 03/13 (1)
- 02/27 - 03/06 (7)
- 02/20 - 02/27 (9)
- 02/13 - 02/20 (3)
- 02/06 - 02/13 (11)
- 01/30 - 02/06 (7)
- 01/23 - 01/30 (16)
- 01/16 - 01/23 (14)
- 01/09 - 01/16 (8)
- 01/02 - 01/09 (32)
-
►
2010
(53)
- 12/26 - 01/02 (53)
About Me
Powered by Blogger.
No comments:
Post a Comment
Please be constructive in your comments. Any comments posted to this blog that may be considered defamatory, inflammatory, or threatening to anyone will be removed.