Tuesday, April 12, 2011

GlitterSniffer Cosmetics and the FDA Enforcement Report

On March 23, 2011 The Food and Drug Administration released their Enforcement Report. Included in the Enforcement Report was the recall by GlitterSniffer Cosmetics. The report states the facts that were provided to the FDA by GlitterSniffer Cosmetics regarding the recall, including the recall list, number of products, and notification methods.

FDA Enforcement Report, March 23, 2011

In looking at the report it appears that there may be some issues with the information.

The recall list shows everything that has been officially recalled by the company and the stated reason is thus:
The firm is recalling products which contain ingredients that are not approved for use around the eye.
If this is the case then where are the pink and green mascara on the list?

By the company's own admission neither of these products is eye approved, yet these products were omitted from the recall and the information provided to the FDA.

The FDA was also informed this in terms of distribution:
500 units
A rough accounting, gathered from the GS Complaints Facebook page, Twitter, and email is 1269 pots of recalled pigment. That number is a rough estimate of official recalls, posted by people who saw the message in 18 hours, who felt comfortable sharing. When a non specific number was given (such as 20+) it was rounded down.

This could be easily dismissed as speculation, because there is no solid proof that the amount people state they had is indeed what was dispensed to the public by GlitterSniffer Cosmetics.

Here is just one photo of the roughly 600 pots of recalled product sent home with an Ex-GS Admin in late January/early February.

It should be noted that this alone represents more recalled product than was disclosed to the FDA by GlitterSniffer Cosmetics, and there are still many people who either traded, sold, used, or simply disposed of their recalled product. Suffice to say the estimate given to the FDA by GlitterSniffer Cosmetics appears to be incorrect.

Additionally, the FDA was told that letters were sent out as of February 7, 2011 regarding the recall. As of the writing of this post, not a single person who responded has received a communication via letter about the recall from GlitterSniffer Cosmetics.

Here is what has started arriving in late March instead: Free, postage paid samples given to new fans of GlitterSniffer Cosmetics.

It would seem that once again, GlitterSniffer Cosmetics is not following up on its commitments not only to its customers regarding the recall process, but to the FDA as well.

Monday, April 11, 2011

An Apology and a Request

I apologize I have not been posting. I have had to deal with some issues offline that required my attention. It is my sincere hope to be back to regular posting soon. I have much to share regarding the current state of GlitterSniffer Cosmetics business practices and my ongoing followup on my own complaints.

In the meantime I have a question. Has anyone that purchased GlitterSniffer Cosmetics prior to the recall in 12/2010 received a letter via US Postal mail regarding the recall from GS? The letter would have arrived after February 7, 2011. Please feel free to comment or email, whichever you prefer. I appreciate any information anyone is willing to provide.

Thank you again for your understanding and patience. More information soon.

4/11/11 ETA: To clarify, I would like to know if anyone who may have received products prior to the recall directly from GlitterSniffer Cosmetics, whether purchased or given for review, has received a letter via US Postal mail from GS regarding the recall. Additionally, approximately how many products did you have that were on the official recall list? These would include all those listed here and every pink manufactured between 2006-2010. This does not include anything not officially recalled.

I appreciate your time and hope that these questions will make a bit more sense in a post by tomorrow morning. Thank you.

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