Showing posts with label GlitterSniffer Bath. Show all posts
Showing posts with label GlitterSniffer Bath. Show all posts

Sunday, June 19, 2011

GlitterSniffer Cosmetics: Back in Business?

There have been new developments in the past few hours with GlitterSniffer Cosmetics proprietor Lela Warren.

Though the GlitterSniffer Cosmetics and GlitterSniffer Bath Artfires are still empty it seems that proprietor Lela Warren is back to distributing her wares.





It appears however, that though sales via Artfire have stopped, distribution has not. From Lela Warren's personal Facebook Page, now reopened to comments:














A thank you for support for sales made yesterday, a plea for more oils to possibly produce more product, and, once again, in probable violation of Facebook TOS (on a profile that apparently violates Facebook TOS by simply existing), sales for soap.

One could take this as a matter of the company attempting to move forward with only personal care items and not cosmetics. Except there is this.



Listia is an online marketplace where people can list things for free and buy things with credits earned for signing up and 'selling' their own listings. Apart from shipping, it appears that no money will be changing hands for this transaction. There is no word yet on how the shipping will be paid as last reported GS and Lela Warren had no payment processor.

When the listing was found there were people who voiced their concerns. I am including the screeenshots of these comments, though you will not be able to see most of them. They have been hidden from view, and those that posted have been blocked from bidding. There are some comments that are now hidden that were able to be screenshotted prior to their being hidden.


The practice of hiding comments that don't agree with the listing is akin to the deletions that ran rampant on the GS Fan Page. And Lela Warren's response to the FDA question?


I will be following up as new information develops. I still have my interview with FDA to coordinate, as well as a followup with TWLOHA on July 9, 2011 to see if the six month timeline for remittance of the charity funds has been met, and a spot check on July 29, 2011 to see if anyone has begun receiving refunds yet. That date is the day after the Paypal funds are supposed to be released.

Thank you to everyone who provided screenshots and information, and a huge debt of thanks to KimmieKarma for the Listia link.

7:29 PM CST ETA:

Listia has removed the listing.

6/20/11 ETA: Correct spelling of Lela Warren's last name in first paragraph. 

Tuesday, May 31, 2011

GlitterSniffer Bath Basics

As we come to what looks to be the end of the GlitterSniffer Cosmetics story there is a portion that has yet to be addressed, that of GlitterSniffer Bath.


GS Bath started off as an apprenticeship with Lela Warren for Brandy Cameron. In an effort to grow Brandy's skill in Bath and Body the free program was offered to GlitterSniffer Cosmetics customers for a varying cash donation for supplies. All labor was to be donated by Lela and Brandy. And just what was Brandy learning from Lela? Given the documented history and the reports of the conditions of formulation at GlitterSniffer Cosmetics it is a valid question.


So what did finally arrive for those in the bath pool?






An experimental product




Relatively intact, save for the dust shaped Bath Bombs. It appears to be well packaged, though the product has issues with irregularity. GS was always very upfront about their Bath Bombs being hand molded, so no surprises there. What about the labeling?

Depending on the actual ingredients in the bath products at the bare minimum the labels affixed to the packaging require:
  1. Wording on the package that identifies the product as "Soap"
  2. Net weight of product
  3. Name and address of business
Again, depending on ingredients, the products sold by GlitterSniffer Bath would either fall under the purview of The Consumer Product Safety Commission ('true' soap) or FDA (soap that is detergent and/or makes cosmetic/health claims). As there has been no disclosure about what, exactly, was in these products by the company it is unclear at this point as to just what labeling is required. However, slapping on a label that says "Soap" does not appear to meet even the minimum requirements.

For illustrative purposes only, here are some Indie bath and body shops and their labels/product handling.




GlitterSniffer Bath began selling via Artfire in short order. Things started off well, with several sales. It was verified through the sale of one of the Unicorn Birthday Scented Soaps that GS Bath was indeed under the reigns of Brandy Cameron, as seen in this Paypal receipt:



From a customer service standpoint the transaction went off without a hitch. The soap arrived in a timely manner, was well packaged, a Delivery Confirmation number (which updated regularly) was sent to the customer, and the package included a receipt and a coupon for 10% off the next order. Here is the soap itself:



It seems that GS Bath may have learned all too well at least one past business practice from GlitterSniffer Cosmetics.

There was absolutely no labeling on this product. Not even a sticker identifying it as soap.

GS Bath then hit a road bump. 


I was unable to verify conclusively if the Google Checkout account being used was a separate one for GS Bath or the GS Cosmetics account. All receipts I saw were remitted to GlitterSniffer Cosmetics via Google Checkout, but they were all for combined purchases from both GS and GS Bath.

As it stands now the GlitterSniffer Bath Artfire is empty, and no one has checked in for a month. There was an interesting development this week for GS Bath. The shop has moved from a paid 'Pro' account to a 'Basic' account. Per Artfire the 'Pro' fees are automatically debited from a credit card on file every month on the same date as the inception of the shops' 'Pro' status. One could surmise from this that either the card was declined or the 'Pro' account was canceled.

Pro
Basic

At this point it appears that just short of 25 sales GS Bath has ceased operations, at least for the time being.

Another interesting thing to note, despite no communication from the company, removal of the Fan Page and private Facebook Group, no checkins on their Artfire for a month, and the ongoing FDA investigation, GlitterSniffer Cosmetics maintains their 'Pro' status.

 

*Note: All pictures and links to products/shops other than GlitterSniffer Bath/GlitterSniffer Cosmetics are used for illustrative purposes only and should not be construed as an endorsement or recommendation. Thank you.

5/31/11 ETA: Corrected Beauty in the second paragraph to read Body. B&B stands for Bath& Body.

Wednesday, May 25, 2011

GlitterSniffer Cosmetics: A Quick FDA Update

After the home visits to GlitterSniffer Cosmetics customers began a couple of weeks ago I again  contacted FDA with information regarding the recall. I informed them of the issues regarding the recall in terms of the Enforcement Report, the distribution of the recalled product sent in per the recall FAQ, and pictures showing labeling, possible injury, and the December 2010 photos of Lela's pigment stained hand.

I was contacted by FDA today regarding the GlitterSniffer Cosmetics recall. I responded and am hoping to do a telephone interview this week. There is at least one other person who was contacted and is working on setting up an interview as well.

I am spending the evening putting together a comprehensive list of instances of FDA regulation concerns with GlitterSniffer Cosmetics, in addition to questions I would like answered about the recall. While FDA does not comment on ongoing investigations I am hoping that I can get a few answers to know what has happened thus far.

I have been sent emails from a few people who would like their information passed along to FDA. I plan on including this information as well. If you'd like to supply any information to FDA please feel free to email me.

At some point I do plan on posting about GlitterSniffer Bath, but it appears that will be strictly for purposes of chronicling that it existed, as the shop is now empty and no one has checked in in a month.

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