Friday, April 22, 2011

Others Experiences-Further Fundraiser Followup

I posted about a need for information regarding the Fundraiser for Christie Brooks on February 21, 2011. I want to thank everyone for responding or helping get the word out so Christie could get a total.

Briefly, GlitterSniffer Cosmetics held a fundraiser for Christie Brooks' father after a devastating fire in December in which he lost his home and all of his possessions. Despite many promises that a gift card with funds raised and personally promised by the company had been sent it never materialized. The company contacted Christie in February and requested an accounting of how much was owed for the fundraiser, despite Christie not having access to this information as it all went into the GS Paypal. It should be noted that GS had to access their Paypal emails to provide customer information to the FDA in regards to the recall so it appears they had ready access to most of the donation figures themselves, but for whatever reason did not do an accounting.

GlitterSniffer Cosmetics contacted Christie on 2/21/11 and asked how much more than $80.00 was owed for the fundraiser.



Christie responded and asked for clarification. GS responded and rescinded their own personal commitment to send $100.00, citing a feeling of betrayal, but committed to sending any other monies owed for the fundraiser. They apologized for the long wait and stated that in an effort to turn the company around they wanted to make a sincere effort to make it right.



Christie asked that GS go back through their receipts and send her the total they had. The response was $78.00. At that point the request for information from those that had donated had already been posted to the blog and on Facebook.


After the responses to the blog and Facebook posta were totaled Christie again contacted GlitterSniffer Cosmetics on February 24, 2011 and informed them that it appeared the actual amount owed was $144.00. Here is GS response:


In an effort to resolve the matter Christie proposed that an average of the two amounts, $78.00 and $144.00, be sent, a total of $111.00.


Almost two months to the day later since the initial email requesting a total was sent by GS the fundraiser money still has not been remitted and no further communication has transpired between Christie and the company in regards to the situation, despite their "sincere effort to make this right".

**Note: GlitterSniffer Cosmetics has added a confidentiality disclaimer to their emails since these communications were sent. They are posted here as they were not disclaimed, and Lela herself gives permission in the email for its dissemination in the February 23, 2011 message. Though I have not personally had communication with the company since the disclaimer was added I would like to take a moment and state that I refuse the terms of the email disclaimer. As it takes an agreement to make such a disclaimer binding to both parties the company is now forewarned that no such agreement is in place with me and I will continue to post any communications between myself and the company freely and without legal consequence should any communication occur. I am making this declaration public as I was asked to cease private communication with the company and am more than willing to comply with that particular request.**

4/22/11 ETA: Corrected the second total to $144.00 from $114.00. Thank you to the eagle eyed Facebook page member for pointing it out. 

2 comments:

  1. Have you noticed that the facebook fanpage is down? I just noticed it today. Do you have any idea why that is or might be?

    Fierce Nerditude

    ReplyDelete
  2. The GSC Admin is aware of the GS FaceBook Fan Page being down and will be commenting about it soon.

    ReplyDelete

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