Saturday, March 5, 2011

Artfire- Possible New Development

I was emailed today by Jenny N. They were looking at Artfire and discovered that there was an issue when attempting to access GlitterSniffer Cosmetics listings.

They found that when you searched GlitterSniffer Cosmetics in All Items that the company's listings came up. Attempting to access any of the listings, however, simply brought the page back to the main screen.The same happens when you search GlitterSniffer Cosmetics in Handmade.

I did a bit of research myself. I searched for GlitterSniffer Cosmetics as a Seller Search. Here was the result:


ArtFire Seller Not Found.
The company has not announced on the Facebook Fan Page that it is placing the shop on vacation as is their usual practice. They have even recently gone back to their stated 3-5 business day turnaround time, so it does not appear to be an issue of orders being backed up.
It should be noted that even if the shop were on vacation, it would still be searchable as a shop and not return the result Seller Not Found. Depending on the Vacation Mode chosen by the seller the shop would either appear empty with a vacation message, or full, with a vacation message. 

Artfire Shop Open Vacation Message
Artfire Shop Closed Vacation Message

It is too soon to tell the exact implications of these searches. It could be that there is a functionality issue with Artfire at this time. I have emailed Artfire at service@artfire.com for further information.
Thank you to Jenny N. for the information, and I will update should I hear back from Artfire.

3/5/11 ETA: Add the name of the emailer who provided the information.

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