Others Experiences

An update and more stories about GlitterSniffer Cosmetics from others. Again, all identifying information has been removed. Thank you to everyone for sharing.

This is an updated photo of the first story related here. She is still suffering effects months after discontinuing use of GlitterSniffer Cosmetics:

Another story detailing ill effects, including a hospital stay. Some of the effects were from usage of GlitterSniffer Cosmetics soap:

I thought that I'd share what happened to my girlfriend and I concerning glittersniffer. My girlfriend was a fan of theirs for awhile before she bought a huge amount of colours, and when they arrived half of them were missing. I guess after everything we should be grateful for getting anything! Well, my girlfriend is allergic to carmine and is vegan, so therefor she asked beforehand if it contained any and if it was so, and she was told that no there was no carmine in the colors she was receiving and that they were indeed vegan and cruelty free. So she took her word on it and bought it. Immediately after applying her new eyeshadow, her eyes were swollen shut and her face was puffy, she ended up spending several days in the hospital being treated. The eyeshadow obviously did contain carmine to trigger such a severe reaction and obviously was not vegan. I myself had an infection after using glittersniffer cosmetics as well as a rash from one of their soaps. After complaining very politely I might add, and asking for a refund we were pretty much told no and that that was the risk we took of buying makeup offline and such. I can do my best to see if I can find the emails. The only good thing that I can say is that paypal has deemed in my favour of a refund.

 From an email January 24, 2011:

I just wanted to let you know that I have basically been a lurker of the fb page and the blog. Seeing all this go down made me contact paypal today regarding a possible refund from my November 7, 2010 purchase of the Pressure Sensitive Collection from Lela. I have had some issues with burning of my eyes, but nothing like some of the other women have experienced. You can also literally see the pieces of glitter in the pots. It kind of reminded me of glitter from a craft store that you use for art projects. Some of the pots are sealed with a sticky thing over them, some are not.

The rep I spoke to was also named redacted. I called at 1:20pm eastern time to the (402) 935-2050 phone number. She had told me that they will definitely file my dispute/claim and if enough complaints were issued, there is a good chance everyone will be refunded.

A refund denial:

On Dec 28, 2010, at 6:26 AM, redacted wrote:

i just want to know when i can get my refund for the items in the pictures.

 From: Lela Warren <glittersniffercosmetics@gmail.com

To: redacted
Sent: Tue, December 28, 2010 1:44:22 PM
Subject: Re: picture of items that need to be refunded

redacted,
We are anticipating a 3-6 week time frame to complete the refund process.
XOXO

On Dec 28, 2010, at 3:32 PM, redacted wrote:

why was it last week i would have it by this week and now its 3-6 weeks?

 ______________________________

From: Lela Warren <glittersniffercosmetics@gmail.com>
To: redacted
Sent: Tue, December 28, 2010 4:34:00 PM
Subject: Re: picture of items that need to be refunded

redacted ,
If you would like an in depth explanation, please call me. I cannot refund
anyone until my PayPal is unlocked. That is not a process I can speed up.

Sent from my iPad

 On Dec 28, 2010 6:55 PM, redacted wrote:
how can i call without a phone number? and i dont understand how you make so
much money off of the pigments that you sell but you cant refund anyone?? i know
how much it cost to make and distribute makeup.. i was looking into making my
own...

From: Lela Warren <glittersniffercosmetics@gmail.com>
To: redacted
Sent: Tue, December 28, 2010 6:58:39 PM
Subject: Re: picture of items that need to be refunded

Here is my number, call me.
3133034780

On Dec 28, 2010, at 7:23 PM, redacted wrote:

when is the best time to call? im busy and cant stop my world to call why cant i just get an explanation on here?

---

From: Lela Warren <glittersniffercosmetics@gmail.com>
To: redacted
Sent: Tue, December 28, 2010 7:26:25 PM
Subject: Re: picture of items that need to be refunded
You can call now. I can take your call anytime tonight. If you want to talk about this, you can call me.

On Dec 28, 2010, at 8:05 PM, redacted wrote:

i can not call... i dont have time i only have time to check my e-mail once a day im getting ready to have a baby in 3 weeks so im busy all day.

From: Lela Warren <glittersniffercosmetics@gmail.com>
To: redacted
Sent: Tue, December 28, 2010 8:13:36 PM
Subject: Re: picture of items that need to be refunded

If you don't have the time to call me I won't have time to investigate this any further and I'll have to deny your request for a refund.