Friday, February 11, 2011

GlitterSniffer Cosmetics and Artfire

GlitterSniffer Cosmetics is currently selling their products via Artfire. I wanted to take a closer look at what exactly the company is offering.

First of all, all their pigments are listed as 100% Pure Pigment. A quick look at their ingredients list shows that this is simply not the case.


Magnesium Stearate is a base additive used to aid in slip and adhesion. Its inclusion means these are not 100% Pure Pigment. It should be noted that per Artfire TOS any of these products can be flagged and removed for "Misleading Pic/Title".

According to GlitterSniffer Cosmetics own Artfire Policies all shipments include delivery confirmation.


However, in the individual listings it states they do not provide tracking information and if you wish to have this information you must email and specifically request it.


There is also the issue of when exactly the company was founded. According to the Artfire Bio it was 2008, but the recall information is for products from 2006 and on. A full examination of this phenomena may be found here.

Then there is this listing, the Infamous Grab Bag Preorder. Besides the fact that it also violates Artfire TOS as it includes items which are not handmade (Nyx Bases and brushes) it is a preorder. It also violates Artfire TOS to sell items you do not currently have in hand. This item could also be flagged and removed.

Additionally, the Grab Bags have no stated turnaround time. Rather, customers are asked to be patient in waiting for delivery.


This, despite their own stated policy that all orders would be shipped within 5 business days.


Just a quick glance at Artfire shows a multitude of contradictions and possible TOS violations, in addition to the labeling issues and sales of products that are not what they claim to be. One would think that given the company history they would be more apt to follow every rule to the letter and ensure that what they are advertising is what they are indeed selling but that would not appear to be the case.

2 comments:

  1. Have these direct violations of Artfire's TOS been brought to their attention? I hope so. I hope that every avenue she can possibly come up with to sell her stuff and scam anymore people out of money or sell subpar product hits a dead end. She will eventually run out of options for peddling her crap.

    ReplyDelete
  2. Amy- I know there are people out there who are flagging the products. GS simply relists them immediately. I'm not sure what, if anything, Artfire intends to do about an Artisan that so blatantly does not follow TOS, but I emailed them yesterday to advise them of the issue.

    I'm certainly not recommending that anyone flags the products themselves, though it is quite easy to do by simply clicking on the 'Flag This Product' link at the bottom of each listing after one has registered for a free Artfire account, but I present the information in hopes that it illustrates that GlitterSniffer Cosmetics still refuses to follow even the most simple of rules in regards to continuing sales of their products.

    ReplyDelete

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