Monday, February 21, 2011
For Every Action There Is An Equal But Opposite Reaction
I beg your indulgence as I pause briefly in presenting information on GlitterSniffer Cosmetics business practices.
Lela Warren visited the GlitterSniffer Complaints Facebook page this evening. It went as expected. Lela has been asked numerous times by the admins to preschedule her visits so that a productive discussion can be ensured. She again refused to comply with this request. That it degenerated fairly quickly is putting it mildly, to say the least.
There were valid questions that were being asked, but they were lost in the flurry of emotion. Not all responses from both sides are what one would have hoped they would be. That is unfortunate, as this is the first time in a long while that people have had unfettered access to Lela, and the possibility of some answers.
Here is the thread in its entirety should you wish to review it. I will not rehash it. There is one specific portion that I would like to address, however.
This exchange came shortly after Lela requested I get my "group" under control. It is edited only to remove a single persons personally identifying information.
I would like to take a moment to state what will hopefully be my only personal comment on this matter.
My name is Frances Danger and I write the GlitterSniffer Complaints blog.
We live with the circumstances we are given. My personal circumstance necessitated my starting this anonymously. That circumstance has not changed, but others have. To put it bluntly, I will not be bullied or have the veiled threat of the release of my personal information held over my head. Knowledge is power, and I refuse to let a woman who would knowingly sell unsafe cosmetics to trusting consumers, refuse refunds to those that so rightly deserve them, and outright use funds that were raised in good faith for various charities for her own personal use have any power over me.
I was never a GlitterSniffer fan and I will not be mistreated as so many others have.
That the page and blog exist is a direct consequence of the choices and decisions made by GlitterSniffer Cosmetics and its proprietor, Lela Warren. As I have stated previously had GS Cosmetics simply followed every rule and guideline when they started business, from using FDA approved ingredients, FDA approved labeling, shipping the exact products that were ordered, shipping in a timely manner, followed safe and sanitary formulating and packaging procedures, respecting all TOS of any site they utilized, donated all money raised for charity in a timely manner, and met all commitments to their consumers in good faith NONE of this would have happened.
There is a monster that was created, but the onus of that does not lay at my feet. I am nothing more than a girl who purchased a product in good faith that wanted a refund when it became clear that product was unusable. It was simply circumstance that after seeing all the information and the complete lack of responsibility on the part of this company I felt I could not walk away, no matter how much I was refunded. That the company and its proprietor are once again deflecting any kind of responsibility clearly illustrates how this situation came to be, and lends credence to the thought that it will not be over any time soon.
This changes nothing, save for putting a name to the posts. I will continue to research, to post, and to do everything in my power to ensure that every consumer has enough information to make a safe, informed decision as GlitterSniffer Cosmetics has not seen fit to do it themselves. These issues have gone on far too long and affected too many people to let it go.
Thank you for your time. I look forward to continuing the blog in the hopes that everyone is fully informed and that every deserving customer gets the refund they are owed.
Lela Warren visited the GlitterSniffer Complaints Facebook page this evening. It went as expected. Lela has been asked numerous times by the admins to preschedule her visits so that a productive discussion can be ensured. She again refused to comply with this request. That it degenerated fairly quickly is putting it mildly, to say the least.
There were valid questions that were being asked, but they were lost in the flurry of emotion. Not all responses from both sides are what one would have hoped they would be. That is unfortunate, as this is the first time in a long while that people have had unfettered access to Lela, and the possibility of some answers.
Here is the thread in its entirety should you wish to review it. I will not rehash it. There is one specific portion that I would like to address, however.
This exchange came shortly after Lela requested I get my "group" under control. It is edited only to remove a single persons personally identifying information.
I would like to take a moment to state what will hopefully be my only personal comment on this matter.
My name is Frances Danger and I write the GlitterSniffer Complaints blog.
We live with the circumstances we are given. My personal circumstance necessitated my starting this anonymously. That circumstance has not changed, but others have. To put it bluntly, I will not be bullied or have the veiled threat of the release of my personal information held over my head. Knowledge is power, and I refuse to let a woman who would knowingly sell unsafe cosmetics to trusting consumers, refuse refunds to those that so rightly deserve them, and outright use funds that were raised in good faith for various charities for her own personal use have any power over me.
I was never a GlitterSniffer fan and I will not be mistreated as so many others have.
That the page and blog exist is a direct consequence of the choices and decisions made by GlitterSniffer Cosmetics and its proprietor, Lela Warren. As I have stated previously had GS Cosmetics simply followed every rule and guideline when they started business, from using FDA approved ingredients, FDA approved labeling, shipping the exact products that were ordered, shipping in a timely manner, followed safe and sanitary formulating and packaging procedures, respecting all TOS of any site they utilized, donated all money raised for charity in a timely manner, and met all commitments to their consumers in good faith NONE of this would have happened.
There is a monster that was created, but the onus of that does not lay at my feet. I am nothing more than a girl who purchased a product in good faith that wanted a refund when it became clear that product was unusable. It was simply circumstance that after seeing all the information and the complete lack of responsibility on the part of this company I felt I could not walk away, no matter how much I was refunded. That the company and its proprietor are once again deflecting any kind of responsibility clearly illustrates how this situation came to be, and lends credence to the thought that it will not be over any time soon.
This changes nothing, save for putting a name to the posts. I will continue to research, to post, and to do everything in my power to ensure that every consumer has enough information to make a safe, informed decision as GlitterSniffer Cosmetics has not seen fit to do it themselves. These issues have gone on far too long and affected too many people to let it go.
Thank you for your time. I look forward to continuing the blog in the hopes that everyone is fully informed and that every deserving customer gets the refund they are owed.
Subscribe to:
Post Comments (Atom)
You're Not Alone
Subscribe
Easy Access
ACE Books
Amazon Payments
Artfire
ASPCA
Attorney General
Bellasugar
Better Business Bureau
Big Cartel
Business Opportunity
Buyer Beware
Cellini Red
Charity
Child Safety
Closing
Coastal Scents
Complaints I Filed
Consumer Affairs
Consumer Product Safety Commission
Consumer Reports
Consumerist
Contact
Copyright
Cosmetic Safety
Craftzine.com
Craigslist
Cream Eyeliner
Dammit Pigment
Detroit Handmade
Detroit Urban Craft Fair
Disney
Double Labels
Ebay
Email
Etsy
Etsy Call Out Blog
Facebook
FDA
Federal Trade Commision
Flickr
Frankening
Freedom Of Information Act
FTC
Get Crafty
Gift Cards
Gift Certificates
Gift Exchange
GLAAD
Glam Rock Magazine
glittermail
GlitterSniffer
GlitterSniffer Bath
GlitterSniffer Cosmetics
GlitterSnifferCosmetics.highwire.com
Glow in the Dark
Google Checkout
Handmade
HBO
I Answer Your Questions
Ingredients
Internet Crime Complaint Center
Kids in Danger
Labeling
Lawsuit
Listia
Mail and Telephone Order Merchandise Rule
Maker City Faire
Mascara
Media
MedWatch
Mermaid Tail
Michigan Department of Agriculture
Michigan Radio
Mineral Makeup Class
My Story
New Products
News
Not Approved
OFT
Old Stock
Open Letter
Overview
Party
Paypal
Perfect Mint
Personally Identifying Information
PETA
Pigmentchick
PIRGIM
Pissed Consumer
Promises
Psycho Bath Co
PureLuxe
purpose
Randoms
Recall
Refund
Rep. John D. Dingell
Repackaging
RipOffReport.com
Sanrio
Seuss
Soap
Statement
Store Credit
Technorati
Terms of Service
The Conservatorie
The Princess Bride
The Spotted Box
Tim Burton
True Blood
TWLOHA
USPS
Vegan
Wayne County Health Department
Web
Wholesale
Women's Health
Working Girl Cosmetics
Your Story
Blog Archive
-
►
2012
(2)
- 05/06 - 05/13 (1)
- 01/08 - 01/15 (1)
-
▼
2011
(171)
- 12/25 - 01/01 (1)
- 11/20 - 11/27 (1)
- 11/13 - 11/20 (2)
- 11/06 - 11/13 (1)
- 09/04 - 09/11 (1)
- 08/21 - 08/28 (1)
- 08/14 - 08/21 (2)
- 07/31 - 08/07 (4)
- 07/24 - 07/31 (2)
- 07/17 - 07/24 (1)
- 07/10 - 07/17 (2)
- 07/03 - 07/10 (1)
- 06/26 - 07/03 (2)
- 06/19 - 06/26 (2)
- 06/05 - 06/12 (1)
- 05/29 - 06/05 (1)
- 05/22 - 05/29 (2)
- 05/15 - 05/22 (7)
- 05/08 - 05/15 (5)
- 05/01 - 05/08 (6)
- 04/24 - 05/01 (7)
- 04/17 - 04/24 (6)
- 04/10 - 04/17 (2)
- 03/13 - 03/20 (3)
- 03/06 - 03/13 (1)
- 02/27 - 03/06 (7)
- 02/20 - 02/27 (9)
- 02/13 - 02/20 (3)
- 02/06 - 02/13 (11)
- 01/30 - 02/06 (7)
- 01/23 - 01/30 (16)
- 01/16 - 01/23 (14)
- 01/09 - 01/16 (8)
- 01/02 - 01/09 (32)
-
►
2010
(53)
- 12/26 - 01/02 (53)
About Me
Powered by Blogger.
GOOD FOR YOU!
ReplyDeleteI followed that chat from the shadows and she was totally being weird, and this coming from someone who still kinda likes GS. It made a VERY bad impression on her part. If she wants the company to succeed, all she has to do is do what she promises. I hope everyone receives the proper refund and sincere apologies they deserve. Props Frances for taking action for what you feel is right and thank you for doing so in a very professional manner.
ReplyDeleteStars, I hope you rethink your use of GS cosmetics after reading Carolyn's statement that Lela never wore gloves and would smoke, use the bathroom and return to work without washing.
ReplyDelete