Friday, January 28, 2011

Paypal

There has been much discussion as of late about Paypal and GlitterSniffer Cosmetics use of the service. Several people contacted Paypal to followup on their claims/disputes/money requests, and were told that the GS account was under investigation. I contacted Paypal as well to report that multiple accounts were being utilized and was told at that time that the matter would be looked into.

On January 23 Lela Warren, proprietor of GlitterSniffer Cosmetics, had this to say regarding Paypal:

A recording of that conversation was briefly posted to the GlitterSniffer Complaints Facebook page by Lela Warren, but was removed as it was unclear as to whether or not permission to record the conversation had been obtained.

This was posted today:


GlitterSniffer Cosmetics no longer has access to their Paypal accounts as the newest account was flagged by numerous people. It would seem that despite GlitterSniffer Cosmetics statement to the contrary on January 23 that by GS own admission today there was an investigation by Paypal that resulted in the accounts no longer being able to be utilized.

GlitterSniffer Cosmetics is now using Google Checkout as their means to continue business. It should be noted that use of Google Checkout provides very little consumer protection. Per their Terms of Service:
GPC will provide various tools to assist Customers in communicating with each other to resolve a dispute that may arise between Buyers and Sellers with respect to their transaction. If Customers are unable to resolve a dispute, we can mediate disputes between buyers and sellers if either party requests assistance. If this occurs, we will review the dispute and propose a non-binding solution, if appropriate.
Unlike Paypal the use of Google Checkout is at the buyer's own risk, and any attempts by Google to settle any disputes do not have to be honored by GlitterSniffer Cosmetics.

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