Sunday, December 26, 2010

Third Email

Here is the third email I sent to GlitterSniffer requesting a refund. It is complete besides any identifying information being removed. A summary of their response is below the email.
At no point have I threatened legal action. It is my right as a consumer to file any complaint with any office I choose. If you are referring to my complaint to the Attorney General please be advised, as per the AG website:

"Consumer Protection Division of the Attorney General's office helps consumers each year by mediating complaints that fall within our jurisdiction. (Please refer to the Complaint Directory before submitting a complaint to avoid unnecessary delays in processing.) In many cases our assistance will help you obtain an acceptable resolution to your problem. However, if our mediation is not successful, the Attorney General cannot act as a private attorney on your behalf."

As I have not threatened or filed any type of legal action we may continue our open dialogue regarding resolution of this matter. Again, I ask that you remit a refund of $21.50 to this email address in a timely manner. This refund will not be contingent on my not pursuing any complaints with any consumer protection agency, both independent or federal. I also assert my right to a reasonable expectation of privacy and ask that should you choose to disseminate the contents of this email that any and all identifying information be removed prior to publication.

I do look forward to a speedy resolution to this issue, and a continuation of our working together to get to a mutually agreed upon solution.

Thank you for your time,
GS has not yet responded at this time. I will update this post when I receive a response.

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