Thursday, January 6, 2011
Email 1-GlitterSniffer Complaints
I received an email this evening from GlitterSniffer Cosmetics. In keeping with my stance on not printing any full email from them I am summarizing it here.
Lela states that she is "all for" free speech and wants to make sure everyone is informed. She states that she took down the recall list after speaking with the FDA today and being informed that they are closing the file on GS. She states that sales were taken off the fan page to ensure the company's profitability going forward so that they may pay claims
I appreciate that GS has taken the time to try to clear the air. In terms of the FDA I can tell you I spoke with them today and there was no indication that the complaint I filed was anywhere near resolution. As a matter of fact, I was provided a fax number to send further documentation in. Perhaps GS is speaking of one complaint in particular. As the FDA is currently closed for the day I have no way of following up at this time.
Below is the email I sent GS in response.
Lela states that she is "all for" free speech and wants to make sure everyone is informed. She states that she took down the recall list after speaking with the FDA today and being informed that they are closing the file on GS. She states that sales were taken off the fan page to ensure the company's profitability going forward so that they may pay claims
I appreciate that GS has taken the time to try to clear the air. In terms of the FDA I can tell you I spoke with them today and there was no indication that the complaint I filed was anywhere near resolution. As a matter of fact, I was provided a fax number to send further documentation in. Perhaps GS is speaking of one complaint in particular. As the FDA is currently closed for the day I have no way of following up at this time.
Below is the email I sent GS in response.
Lela,
I appreciate your taking the time to address these matters. It is very important that information be available to everyone so they can make an informed decision.
I do have a few questions I would like ask, posed by both myself and others.
1) What changes, specifically, are you making to the labeling of products and ingredients used going forward to comply with FDA regulations?
2) What pigments, specifically, are not vegan? Why are they considered not vegan (ingredients, etc)?
3) What is your specific timeline for remitting funds previously raised for charity? What is your plan to obtain the money in question?
4) What processes do you have in place to ensure that every customer who may have purchased an adulterated product from GS is informed?
5) What ingredients were used (including chemical name), specific per pigment, in all products distributed from 2006-present?
6) What measures are being put into place to ensure that all ingredients are 100% safe and vegan?
7) What steps are being implemented to ensure that all safety measures for formulation and packaging of products are followed every time?
8) What is the contact information for your legal counsel?
9) What is the timeline, specifically, when all claims will be paid?
10) Where are the ingredients for the new products you are readying for sale from?
11) You state that the FDA has closed their investigation and you have removed the recall list because of that. Does this means that although you admit to using unsafe dyes and ingredients that you are now not going to honor that recall?
I appreciate your time in answering these questions. I am sure I will have more as time goes on and will contact you again. Any response you could provide would be most appreciated.
Sincerely,
GlitterSniffer Complaints
Subscribe to:
Post Comments (Atom)
You're Not Alone
Subscribe
Easy Access
ACE Books
Amazon Payments
Artfire
ASPCA
Attorney General
Bellasugar
Better Business Bureau
Big Cartel
Business Opportunity
Buyer Beware
Cellini Red
Charity
Child Safety
Closing
Coastal Scents
Complaints I Filed
Consumer Affairs
Consumer Product Safety Commission
Consumer Reports
Consumerist
Contact
Copyright
Cosmetic Safety
Craftzine.com
Craigslist
Cream Eyeliner
Dammit Pigment
Detroit Handmade
Detroit Urban Craft Fair
Disney
Double Labels
Ebay
Email
Etsy
Etsy Call Out Blog
Facebook
FDA
Federal Trade Commision
Flickr
Frankening
Freedom Of Information Act
FTC
Get Crafty
Gift Cards
Gift Certificates
Gift Exchange
GLAAD
Glam Rock Magazine
glittermail
GlitterSniffer
GlitterSniffer Bath
GlitterSniffer Cosmetics
GlitterSnifferCosmetics.highwire.com
Glow in the Dark
Google Checkout
Handmade
HBO
I Answer Your Questions
Ingredients
Internet Crime Complaint Center
Kids in Danger
Labeling
Lawsuit
Listia
Mail and Telephone Order Merchandise Rule
Maker City Faire
Mascara
Media
MedWatch
Mermaid Tail
Michigan Department of Agriculture
Michigan Radio
Mineral Makeup Class
My Story
New Products
News
Not Approved
OFT
Old Stock
Open Letter
Overview
Party
Paypal
Perfect Mint
Personally Identifying Information
PETA
Pigmentchick
PIRGIM
Pissed Consumer
Promises
Psycho Bath Co
PureLuxe
purpose
Randoms
Recall
Refund
Rep. John D. Dingell
Repackaging
RipOffReport.com
Sanrio
Seuss
Soap
Statement
Store Credit
Technorati
Terms of Service
The Conservatorie
The Princess Bride
The Spotted Box
Tim Burton
True Blood
TWLOHA
USPS
Vegan
Wayne County Health Department
Web
Wholesale
Women's Health
Working Girl Cosmetics
Your Story
Blog Archive
-
►
2012
(2)
- 05/06 - 05/13 (1)
- 01/08 - 01/15 (1)
-
▼
2011
(171)
- 12/25 - 01/01 (1)
- 11/20 - 11/27 (1)
- 11/13 - 11/20 (2)
- 11/06 - 11/13 (1)
- 09/04 - 09/11 (1)
- 08/21 - 08/28 (1)
- 08/14 - 08/21 (2)
- 07/31 - 08/07 (4)
- 07/24 - 07/31 (2)
- 07/17 - 07/24 (1)
- 07/10 - 07/17 (2)
- 07/03 - 07/10 (1)
- 06/26 - 07/03 (2)
- 06/19 - 06/26 (2)
- 06/05 - 06/12 (1)
- 05/29 - 06/05 (1)
- 05/22 - 05/29 (2)
- 05/15 - 05/22 (7)
- 05/08 - 05/15 (5)
- 05/01 - 05/08 (6)
- 04/24 - 05/01 (7)
- 04/17 - 04/24 (6)
- 04/10 - 04/17 (2)
- 03/13 - 03/20 (3)
- 03/06 - 03/13 (1)
- 02/27 - 03/06 (7)
- 02/20 - 02/27 (9)
- 02/13 - 02/20 (3)
- 02/06 - 02/13 (11)
- 01/30 - 02/06 (7)
- 01/23 - 01/30 (16)
- 01/16 - 01/23 (14)
- 01/09 - 01/16 (8)
- 01/02 - 01/09 (32)
-
►
2010
(53)
- 12/26 - 01/02 (53)
About Me
Powered by Blogger.
No comments:
Post a Comment
Please be constructive in your comments. Any comments posted to this blog that may be considered defamatory, inflammatory, or threatening to anyone will be removed.