Sunday, December 26, 2010

Better Business Bureau

I filed a complaint with The Better Business Bureau of Michigan. I accessed the site and searched for GlitterSniffer. I was able to review their accreditation (none) and complaint history (also none).  I had to provide my personal information, transaction information, and a summary of my complaint.

Before I started my complaint I was advised that the BBB would contact GS within 2 business days and be asked to respond within 14 business days. If no response is received they will attempt to contact GS again. It stated I would be notified of the company's response, or lack thereof, and the timeline for that is usually 30 days. I received a confirmation email with information regarding which BBB office would be handling my complaint.

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